Technical Support
Need assistance with your configuration? Create a support request below or read our frequently asked questions.
Create Support Ticket
Submit your technical or warranty questions directly to our assembly team.
3-Year Warranty Included
Complete hardware guarantee covering components & assembly.
24/7 Expert Technical Chat
Speak directly to builders, not call center queues.
Frequently Asked Questions
How long does assembly take? expand_more
Custom liquid-cooled loops take 5-7 business days for hand-bending, cabling, and 48-hour leak stress testing. Seeded pre-builts ship in 48 hours.
What is the shipping procedure? expand_more
We ship in double-walled export cartons using customized expanding foam packaging inside the PC case chassis to protect internal heavy GPU & liquid tubes.
What if a part fails under warranty? expand_more
Our warranty is replacement-first. If a part fails, submit a ticket, and we will send a courier to collect your PC, replace the part, and return it at zero cost.